Welcome to Mawson Lakes Medical Centre!

Complaints & Feedback

Mawson Lakes Medical Centre is proud of the high standard of service that we provide to individuals and families in this community.

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If at any time you feel unhappy with any aspect of your care please contact the Practice or alternatively fill out the feedback form online or in clinic.​ We value all feedback, which assists us to provide a better service to our patients. 

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​We prefer to respond and handle complaints internally but if you wish to take complaints externally you can contact the Health & Community services Complaints Commissioner (HSCC) through one of the following methods:

• Calling their telephone enquiry line on 08 8226 8666 or 1800 232 007 for country SA, Monday to Friday, 9am to 5pm.

• Visiting their website www.hcscc.sa.gov.au which contains information and forms to help you lodge a complaint unaided.

• Write to HCSCC at PO Box 199, Rundle Mall, Adelaide, SA 5000.