Welcome to Mawson Lakes Medical Centre!

We are a mixed billing practice (gap payment required) with an exemption to anyone on a valid concession card as well as children under the age of 16. Full payment required for non-Medicare card holders. Please note we do not bulk bill on weekends or public holidays. 

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One of the biggest complaints we have is the waiting time to see a doctor. In the interest of time and for other patients please limit your concerns to one or two per consultation. A standard consultation is between 10-12 minutes. We ask that you please book a long consultation if you believe your consult will go over this time frame or you're booking for any of the following reasons:

• Multiple problems

• Any driving assessments

• First shared care/pregnancy visit

• Insurance medicals

• Mental health care plans

• New patients

 

New Patients

If you are a new patient, please arrive 10 minutes before your appointment time to complete a new patient form. Please bring your Medicare card and any concession or health care cards. ​

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Cancellation Policy

Two hours minimum notice is required for cancellation of all appointments. A fee will be charged if you fail to notify us with a sufficient amount of time. Failure to turn up to your appointment without notification may also result in a fee, which is not refundable from Medicare.

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It is very important that you contact up prior to your appointment time if you are unable to attend. We require at least 2 hours’ notice to allow another patient to be booked in. It is our Practice policy to notify you if you fail to attend your appointment. We thank you for your understanding